https://community.arlo.com/t5/Arlo-Pro/Cannot-connect-base-station-or-cameras-to-new-house-wifi-or-with/m-p/1873951#M76580 Have you fully charged the camera batteries, if you left them in the camera they are likely fully discharged.<BR /><BR /><A href="https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do" target="_blank">https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do</A><BR /><BR />Regards the base station, have you kept the same account credentials or have you created a new account, if the later then the equipment would need to be removed from the previous account first so you can import to the new account.<BR /><BR />You could also try factory reset of the base station before adding again.<BR /><BR /><A href="https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-Base-Station" target="_blank">https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-Base-Station</A><BR /><BR />You should also try using the arlo web portal “my.arlo.com” with a pc browser connected to the local network rather than the mobile app for importing. Sat, 13 Aug 2022 01:01:43 GMT Dannybear 2022-08-13T01:01:43Z https://community.arlo.com/t5/Arlo-Pro/Cannot-connect-base-station-or-cameras-to-new-house-wifi-or-with/m-p/1873915#M76575 I have the older arlo pro model vmc4030 with base station. I have not used them in 2 years. We moved and i tried resyncing and I tried to connect devices to app and they are never found. Fri, 12 Aug 2022 15:08:16 GMT https://community.arlo.com/t5/Arlo-Pro/Cannot-connect-base-station-or-cameras-to-new-house-wifi-or-with/m-p/1873915#M76575 Tblev43 2022-08-12T15:08:16Z https://community.arlo.com/t5/Arlo-Pro/Cannot-connect-base-station-or-cameras-to-new-house-wifi-or-with/m-p/1873951#M76580 Have you fully charged the camera batteries, if you left them in the camera they are likely fully discharged.<BR /><BR /><A href="https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do" target="_blank">https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do</A><BR /><BR />Regards the base station, have you kept the same account credentials or have you created a new account, if the later then the equipment would need to be removed from the previous account first so you can import to the new account.<BR /><BR />You could also try factory reset of the base station before adding again.<BR /><BR /><A href="https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-Base-Station" target="_blank">https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-Base-Station</A><BR /><BR />You should also try using the arlo web portal “my.arlo.com” with a pc browser connected to the local network rather than the mobile app for importing. Sat, 13 Aug 2022 01:01:43 GMT https://community.arlo.com/t5/Arlo-Pro/Cannot-connect-base-station-or-cameras-to-new-house-wifi-or-with/m-p/1873951#M76580 Dannybear 2022-08-13T01:01:43Z