Base station not finding devices again

EricaJson — Sun, 07 Aug 2022 10:11:16 GMT

When setting up the system (base station, 2 cameras, one doorbell and chime 2 ) last week, everything worked.
Now, after a week, cameras and doorbell have status “offline”.

Have done a power reset of the base station and one camera. Base station goes on with the blue light, I try to pair it with cameras and doorbell again - blinking blue light that goes to a blinking orange light after a few minutes.

The camera that was reset (took battery out over night) is no longer found by base station. The other camera and doorbell continues to show “offline” as status.

Wi-Fi is working correctly. Strange that all devices that were connected to the base station suddenly only show as “offline”.

Now what?!

Re: Base station not finding devices again

JamesC — Tue, 09 Aug 2022 17:55:31 GMT

EricaJson,

How far away from the base station are the cameras? What does the base station LED behavior show?

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

JameC

topic Re: Base station not finding devices again in Arlo Pro

Base station not finding devices again

Re: Base station not finding devices again