topic Re: Arlo Cameras Will Not Sync (Pro) in Arlo Pro

Arlo Cameras Will Not Sync (Pro)

ratman482 — Fri, 29 Jul 2022 23:12:25 GMT

I have had 4 Arlo Pro cameras for a couple of years. I charged all of them a couple of weeks ago; within a week, 2 of the 4 went offline. I decided to remove them as devices and then try and re-sync. After pressing Sync on each camera, the led blinks blue slowly and then after a period will flash blue rapidly and then nothing. The app tries to locate for about 5 minutes and then says it can't connect. I've tried everything...any ideas? Arlo support was absolutely no help at all (buy a new camera at 30% off...no an answer).

Re: Arlo Cameras Will Not Sync (Pro)

jguerdat — Thu, 28 Jul 2022 12:01:22 GMT

I've had similar things happen in the past. Have you tried force closing the app and clearing the app cache and/or the web client to see what happens?

Re: Arlo Cameras Will Not Sync (Pro)

ratman482 — Thu, 28 Jul 2022 12:04:21 GMT

I've tried rebooting the iPhone and have also tried using a totally different phone with the same results. Thanks.