topic Re: How do I determne what model of cameras I have? in Arlo Pro

How do I determne what model of cameras I have?

andyboymiller — Tue, 10 May 2022 22:28:00 GMT

I have 2 different models of Arlo cameras attached to my base station. How do I determine which type / model of cameras I have? Cannot seem to find it on my account,,,, just says H8 or H7.. not Arlo Pro 2, etc.

Re: How do I determne what model of cameras I have?

StephenB — Tue, 10 May 2022 22:57:03 GMT

@andyboymiller wrote:

I have 2 different models of Arlo cameras attached to my base station. How do I determine which type / model of cameras I have? Cannot seem to find it on my account,,,, just says H8 or H7.. not Arlo Pro 2, etc.

Open the cameras, remove the battery, and then look for a label inside that starts with VMC.

Re: How do I determne what model of cameras I have?

shankapotamus — Wed, 27 Jul 2022 02:15:40 GMT

What do you do with the VMC # once you have it?

Re: How do I determne what model of cameras I have?

StephenB — Wed, 27 Jul 2022 10:23:39 GMT

@shankapotamus wrote:

What do you do with the VMC # once you have it?

You can of course post it here, and we can follow up.

You can also look at the left pane here: https://www.arlo.com/en-us/support/doc That will tell you the VMC model for each camera.