topic Re: Arlo cant find base station VMB 4500 in Arlo Pro

Arlo cant find base station VMB 4500

H20shocked — Wed, 06 Jul 2022 13:48:46 GMT

I uninstalled base and cameras yesterday to reinstall, one camera was having issues. Trying to re-install and Arlo can’t find my base station. I have a single light all blue.

Re: Arlo cant find base station VMB 4500

jguerdat — Wed, 06 Jul 2022 13:50:15 GMT

When you reset the hub, you must also remove all devices from Settings, My Devices before you can claim you hub again.

Re: Arlo cant find base station VMB 4500

H20shocked — Wed, 06 Jul 2022 13:53:21 GMT

There is nothing showing in settings, zero cameras or base.

Re: Arlo cant find base station VMB 4500

jguerdat — Wed, 06 Jul 2022 13:55:26 GMT

Try holding the base reset button until the LED flashes amber. Let it reboot to solid blue (~2 minutes) and try again.

Re: Arlo cant find base station VMB 4500

H20shocked — Wed, 06 Jul 2022 14:20:57 GMT

The same thing can’t find it.

Re: Arlo cant find base station VMB 4500

StephenB — Wed, 06 Jul 2022 17:09:21 GMT

@H20shocked wrote:

The same thing can’t find it.

Try adding the base using a PC browser (my.arlo.com).

Re: Arlo cant find base station VMB 4500

H20shocked — Wed, 06 Jul 2022 17:58:07 GMT

Same thing.

Re: Arlo cant find base station VMB 4500

H20shocked — Wed, 06 Jul 2022 18:00:20 GMT

The base station is showing in my networks as Arlo_VMB_4203260@#$

Re: Arlo cant find base station VMB 4500

blhickok — Sat, 09 Jul 2022 01:53:45 GMT

I am having this same issue. Any resolution?

Re: Arlo cant find base station VMB 4500

ShayneS — Mon, 11 Jul 2022 18:03:32 GMT

@blhickok

Can you PM me with your admin email contact?

Thanks