topic VMC4030 application cannot detect my camera in Arlo Pro

VMC4030 application cannot detect my camera

OlegT — Wed, 01 Jun 2022 18:42:58 GMT

Hello! I have two VMC Arlo pro cameras. I have both batteries charged green and my base station setup with Ethernet cable to Wifi router. When connecting to the application it cannot detect my camera even as I press sync sometimes it’s both amber color or blue blinking but neither work to connect to the app. I’m wondering if it’s a connection problem? If it’s a Ethernet coord problem or just a connection problem I cannot fix? Anybody know?

Re: VMC4030

StephenB — Wed, 01 Jun 2022 10:19:37 GMT

@OlegT wrote:
Hello! I have two VMC Arlo pro cameras. I have both batteries charged green and my base station setup with Ethernet cable to Wifi router. When connecting to the application it cannot detect my camera even as I press sync sometimes it’s both amber color or blue blinking but neither work to connect to the app. I’m wondering if it’s a connection problem? If it’s a Ethernet coord problem or just a connection problem I cannot fix? Anybody know?

Is the base station showing up as on-line in your account?