Cannot subscribe to an arlo plan

NikkiSenkler — Wed, 25 May 2022 14:33:45 GMT

My app updated this week and suddenly my recordings arent saving in the library. I tried to subrscribe to an arlo secure plan but I keep getting a notification that I cant subscribe without cameras on my account (i have two currently hooked up). Any ideas on how to fix this?

Re: Cannot subscribe to an arlo plan

StephenB — Wed, 25 May 2022 16:02:53 GMT

@NikkiSenkler wrote:

My app updated this week and suddenly my recordings arent saving in the library. I tried to subrscribe to an arlo secure plan but I keep getting a notification that I cant subscribe without cameras on my account (i have two currently hooked up). Any ideas on how to fix this?

I am thinking you are using "friend" access, and not the primary account.

Several others have reported this problem, so I think what you should do is just wait (checking here), and see if Arlo resolves it. The Pro 2 has 7 day cloud storage w/o a subscription, so you should be seeing recordings w/o needing to purchase Arlo Secure.

topic Cannot subscribe to an arlo plan in Arlo Pro

Cannot subscribe to an arlo plan

Re: Cannot subscribe to an arlo plan