https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-won-t-detect-base-station/m-p/1860271#M75371 Can you clarify the situation further, did you purchase the arlo equipment and moved it to a new house?<BR />If not then you need to have the previous owner remove the equipment from their arlo account before you can claim it to your account.<BR />What are the LEDs showing on the base station? Tue, 19 Apr 2022 06:02:13 GMT Dannybear 2022-04-19T06:02:13Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-won-t-detect-base-station/m-p/1860264#M75370 <P>Wonder if anyone got bright ideas. First time in a long time at our home (not US) and brought to it a previously installed Arlo Pro system from sold house. Arlo iOS app cannot detect the base station. In the end I delete the base station and press reset button to start again. Now the app can’t find the base station. I have booted/rebooted/checked cables/plug to router first/etc etc. Now stumped. Any suggestions appreciated.</P> Tue, 19 Apr 2022 18:04:49 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-won-t-detect-base-station/m-p/1860264#M75370 worminger 2022-04-19T18:04:49Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-won-t-detect-base-station/m-p/1860271#M75371 Can you clarify the situation further, did you purchase the arlo equipment and moved it to a new house?<BR />If not then you need to have the previous owner remove the equipment from their arlo account before you can claim it to your account.<BR />What are the LEDs showing on the base station? Tue, 19 Apr 2022 06:02:13 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-won-t-detect-base-station/m-p/1860271#M75371 Dannybear 2022-04-19T06:02:13Z