topic VMS3430 Camera activates for no reason in Arlo Pro

VMS3430 Camera activates for no reason

Marcos1 — Wed, 23 Mar 2022 23:42:34 GMT

My camera located at the front door activates every 5 minutes for no reason.I have swapped cameras over, but I still have this issue. I have set the motion detector setting down to 30%,but still having problems .

Re: VMS3430 Camera activates for no reason

Dannybear — Thu, 24 Mar 2022 00:03:16 GMT

In case you’re unfamiliar with adjusting motion sensitivity.

https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera

Also look for other causes such as insects like wasps.

Sun reflecting off surfaces etc.

Re: VMS3430 Camera activates for no reason

Marcos1 — Thu, 24 Mar 2022 00:51:21 GMT

Thanks for the quick reply. I have adjusted the sensitivity on my phone App, previously it was only adjusted on my PC. I don't see why this should make a difference, but we will see how it goes.

Re: VMS3430 Camera activates for no reason

Dannybear — Thu, 24 Mar 2022 02:30:07 GMT

Yeah, correct it will not make a difference using either web or mobile app.
The detail will be where you’re adjusting the motion sensitivity with in the settings. I.e. in the camera settings page which is for manual testing or in the mode and rules settings which is for operation.

Re: VMS3430 Camera activates for no reason

Marcos1 — Sat, 26 Mar 2022 23:25:39 GMT

My problem appears to have been fixed, by using the save option in the app. The problem was indeed how I was adjusting the sensitivity.

Many thanks for the help.

Re: VMS3430 Camera activates for no reason

Dannybear — Sun, 27 Mar 2022 07:34:41 GMT

Grateful for the update.

Had you identified the cause of the motion trigger as 30% is a bit drastic. I have to set mine to 40% to manage swaying tree branches on windy days by using a custom mode when when it starts annoying me.