Night Vision stopped working

Pauly-T — Wed, 23 Feb 2022 17:32:48 GMT

Night vision stopped working at first battery recharge. Ideas to reactivate? All settings are as they should be.

Re: Night Vision

StephenB — Sun, 20 Feb 2022 13:01:52 GMT

@Pauly-T wrote:

Night vision stopped working at first battery recharge. Ideas to reactivate? All settings are as they should be.

Can you confirm that this is happening with a Pro (which is an older model)? If it is a newer model - for instance a Pro 3 or Pro 4, it would be helpful to know that.

The low light threshold is higher than I'd like (resulting in some recordings with lower quality color, when I'd prefer a higher quality IR (Nightvision). One test you could try is putting the camera in a really dark area (e.g. a closet, or a closed box), and disable the low-light color (if you have that setting) and the spotlight. Then livestream, and see if Nightvision engages.

FWIW, this could be a hardware issue in the camera, so if you are in the seller's return window, you might consider exchanging it.

topic Night Vision stopped working in Arlo Pro

Night Vision stopped working

Re: Night Vision