topic Arlo Pro VMC4030 will only run on power, not battery in Arlo Pro

Arlo Pro VMC4030 will only run on power, not battery

Shavano — Sun, 23 Jan 2022 22:19:23 GMT

I have a camera that will run on USB power, but not on the battery. I have several known-good batteries that are fully charged that don't work in this camera. The app only shows the camera connected to power, not the battery. Any suggestions on how to get it to again recognize that it has a battery?

Re: Arlo Pro VMC4030 will only run on power, not battery

Dannybear — Mon, 24 Jan 2022 06:18:38 GMT

Start by power cycling the base station, if not then take the camera near the base station remove battery, power externally and manually resync it to the base. Leave for 10mins and then install the battery. Resync again and leave for 10mins.

Re: Arlo Pro VMC4030 will only run on power, not battery

jguerdat — Mon, 24 Jan 2022 14:02:08 GMT

I'd check the battery contacts in the camera. If you have another camera to use for comparisons, look for debris or bent/out of position contacts. A careful cleaning may help.