topic Re: Renaming ARLO Account in Arlo Pro

Renaming ARLO Account

rdilauro — Mon, 17 Jan 2022 16:05:37 GMT

I know that you can not import one set of cameras from one ARLO Account to another account. They need to be added manually.

But is the same true if the email address of the ARLO account changes?

Example:

aperson@candlewood.org = Currently the master admin where the ARLOs where set up

That email address is the person's personal email. That person leaves the job. I would want to setup a

ARLOsetup@candlewood.org = This way it belongs to the club and not to an individual. So anyone could take over. (But not from scratch, keeping everything that was installed under aperson@candlewood.org

What that email name change have the same restriction if we imported other cameras into the master account.

Re: Renaming ARLO Account

StephenB — Mon, 17 Jan 2022 18:06:25 GMT

@rdilauro wrote:

But is the same true if the email address of the ARLO account changes?

You can just change the account email. https://kb.arlo.com/4118/How-can-I-change-my-Arlo-email-address

Best to do this pro-actively.

Re: Renaming ARLO Account

rdilauro — Mon, 17 Jan 2022 18:12:57 GMT

Just to confirm
I can change the email address of the master Account. All camera specifics will remain in tact
Could I change the userid as well

Re: Renaming ARLO Account

StephenB — Mon, 17 Jan 2022 18:16:51 GMT

@rdilauro wrote:
Could I change the userid as well

The email address is the userid.

@rdilauro wrote:
I can change the email address of the master Account. All camera specifics will remain in tact

Yes.