topic Arlo app on Pixel 4a switches from Armed to Schedule mode by itself in Arlo Pro

Arlo app on Pixel 4a switches from Armed to Schedule mode by itself

rickw12 — Tue, 28 Sep 2021 16:51:17 GMT

I have version 3.5.4_28395 of the phone app on my Pixel 4a. The app switches from Armed to Schedule mode by itself. What can be done about this?

Re: Phone app switches from Armed to Schedule mode by itself

jguerdat — Tue, 28 Sep 2021 13:43:56 GMT

Have you ever set it to use the schedule? Try removing all entries in the schedule.

Re: Phone app switches from Armed to Schedule mode by itself

rickw12 — Tue, 28 Sep 2021 16:33:40 GMT

Yes. I use the Schedule mode regularly. Why might removing the entries keep it from switching from Armed to Schedule automatically?

Re: Phone app switches from Armed to Schedule mode by itself

StephenB — Wed, 29 Sep 2021 12:14:07 GMT

@rickw12 wrote:

Yes. I use the Schedule mode regularly.

Do you also use geofencing?

Re: Phone app switches from Armed to Schedule mode by itself

jguerdat — Wed, 29 Sep 2021 13:39:37 GMT

@rickw12 wrote:

Yes. I use the Schedule mode regularly. Why might removing the entries keep it from switching from Armed to Schedule automatically?

First, note that when you go to the Mode card, the mode currently selected is shown but also has at least one additional icon with it. If you use the schedule, there will be a clock icon and if using geofencing there will be an additional location icon. Do you see either of these? If so, that may be why you're seeing Armed - the schedule and/or GF is set to use the Armed mode when you happen to look.

If you go further into the mode settings for the base, you should see that the schedule or GF is selected, not Armed. Do you?

To your question, removing and rebuilding the schedule can fix something goofy that has occurred.

Re: Phone app switches from Armed to Schedule mode by itself

rickw12 — Wed, 29 Sep 2021 13:57:44 GMT

No, I never use geofencing. And when I said that I use schedule mode regularly, I didn't mean all the time. When I leave the house I switch it to armed.

Re: Phone app switches from Armed to Schedule mode by itself

Dannybear — Thu, 30 Sep 2021 06:58:18 GMT

I also get something similar with the iOS arlo app where when I return home and select schedule from armed mode and return to the mode page it says it is still armed. This seems to be a status update issue as the actual system mode had changed correctly.
Have you confirmed that when it switch’s that the actual system mode has also changed?

Re: Phone app switches from Armed to Schedule mode by itself

rickw12 — Thu, 30 Sep 2021 17:02:41 GMT

How can you tell if the mode has switched if it doesn't say so?

Re: Phone app switches from Armed to Schedule mode by itself

rickw12 — Thu, 30 Sep 2021 17:08:37 GMT

Yes, I see the clock icon beside Disarmed (when it is in schedule mode and it is not scheduled to be armed). What happens that started this thread is that I manually switch it to Armed, and later when I look it is on Disarmed (with the clock and when it isn't within the scheduled hours).

If someone knows by experience that rebuilding the schedule will correct it, then I'll do that. But I'm not going to the trouble based on the idea that it *might* be the problem. But thanks for responding.

Re: Phone app switches from Armed to Schedule mode by itself

Dannybear — Fri, 01 Oct 2021 00:50:09 GMT

@rickw12
“How can you tell if the mode has switched if it doesn't say so?”

For me, I enter my property and if the base station is still armed the siren, that I have enabled in the rules, will sound etc. If not then the base station has changed to schedule mode even though the app says it is still armed.