Intermittently not recording motion

02redcavi — Thu, 03 Jun 2021 04:00:23 GMT

No rhyme or reason but randomly the arlo cameras will not recording motion when on armed when there is clearly motion. Example me leaving for work in the morning. Most of the time it will send me a alert and be very active sending 3-4 alerts of a person or vehicle detected and other times no alerts at all. I have not changed anything recently and believe this to be a software glitch or faulty equipment that frankly I would like replaced for this poor substitute for a security camera system

Re: Intermittently not recording motion

ShayneS — Mon, 07 Jun 2021 20:21:50 GMT

Hi @02redcavi

You can try rebooting your base station as well as reboot the camera by removing and re-inserting the battery. If this does not resolve the issue, Please contact the Support Team to further investigate this. You will find several options for contacting support in the provided link. Arlo Tech Support

topic Re: Intermittently not recording motion in Arlo Pro

Intermittently not recording motion

Re: Intermittently not recording motion