topic Re: Arlo Pro Syncing but App not finding in Arlo Pro

Arlo app not recognizing Base Station/Pro camera. Tried reinstalling app & rebooting Base Station.

BamZill — Thu, 13 May 2021 14:31:41 GMT

My base station's lights are green across the board, my camera rapidly blinked blue and synced successfully, but my app doesn't recognize either. It's not showing any base stations or my camera. I deleted the app and retried- still the same. I rebooted the base station- still the same. This started because all of a sudden the app logged me off and when I logged back in it was like my entire account was swiped out. It shows the same (wiped out) when I access my account online as well.

Re: Arlo Pro Syncing but App not finding

RandyCockburn — Wed, 12 May 2021 02:47:48 GMT

Good luck with that. These greedy c0ckgobblers at Netgear Arlo are trying to get you to plunk more money on their newer models.

Keep records of everything and talk to a lawyer if your system is consistently unstable

Re: Arlo Pro Syncing but App not finding

BamZill — Wed, 12 May 2021 02:51:20 GMT

This is the 2nd device I’ve had to return in 3 years. It all makes since now. Good thing I’m a lawyer!!! I’ve already spent hours troubleshooting. Good luck Arlo 😂