topic Re: Recordings do not match video duration settings in Arlo Pro

Recordings do not match video duration settings

AUTX — Thu, 09 Feb 2017 18:59:58 GMT

Just noticed that several of the recordings do not match the programmed record time, which is 30seconds on both my cameras.

The difference is +/- 15s. Anyone else notice this?

Re: Recordings do not match video duration settings

TomMac — Thu, 09 Feb 2017 20:45:45 GMT

It does happen now and then... don;t know why. ( when set to fixed time )

If you can't stand it tho , you may have to reset the cameras and then the base

Re: Recordings do not match video duration settings

jguerdat — Thu, 09 Feb 2017 20:44:34 GMT

Try power cycling the base. Recording time differences happen but obviously aren't supposed to. Short ones can be due to any dropout of connectivity between the camera and server but certainly not for longer than requested videos.

Re: Recordings do not match video duration settings

AUTX — Mon, 13 Feb 2017 16:53:40 GMT

This worked. I actually shut everything down from the base to the cable modem and recharged all my cameras to full power. when everything was turned back on - it worked perfectly.

Re: Recordings do not match video duration settings

pcuser12345 — Mon, 13 Feb 2017 22:02:13 GMT

Base station firmware are bricked, I haven't seen any update for the base station.

Re: Recordings do not match video duration settings

jguerdat — Tue, 14 Feb 2017 01:05:16 GMT

If you haven't seen an update for the base, why would you say the "base firmware is bricked" ?