https://community.arlo.com/t5/Arlo-Pro/ARLO-PRO-ADD-ON-GOING-OFFLINE/m-p/1228772#M7233 Try power cycling the base and remove and reinstall the battery in the camera. Remove the camera from Settings, My Devices and resync. Any luck?<BR /><BR />A possibility is that either the camera or battery is to blame. You can switch batteries around as well as power the camera via the power supply and cable to see if that helps. However, if either is bad you'll need to either open a case with support or swap at the store. Mon, 13 Feb 2017 21:31:19 GMT jguerdat 2017-02-13T21:31:19Z https://community.arlo.com/t5/Arlo-Pro/ARLO-PRO-ADD-ON-GOING-OFFLINE/m-p/1228689#M7214 <P>&nbsp;</P><P>I bought two Arlo camera system. The Arlo PRO with 4 cameras and the other one with 1 camera.&nbsp;</P><P>&nbsp;</P><P>The add on camera in the first system is going offline even when placed along side the station; I am really upset now.</P> Mon, 13 Feb 2017 19:48:41 GMT https://community.arlo.com/t5/Arlo-Pro/ARLO-PRO-ADD-ON-GOING-OFFLINE/m-p/1228689#M7214 TristanCM 2017-02-13T19:48:41Z https://community.arlo.com/t5/Arlo-Pro/ARLO-PRO-ADD-ON-GOING-OFFLINE/m-p/1228772#M7233 Try power cycling the base and remove and reinstall the battery in the camera. Remove the camera from Settings, My Devices and resync. Any luck?<BR /><BR />A possibility is that either the camera or battery is to blame. You can switch batteries around as well as power the camera via the power supply and cable to see if that helps. However, if either is bad you'll need to either open a case with support or swap at the store. Mon, 13 Feb 2017 21:31:19 GMT https://community.arlo.com/t5/Arlo-Pro/ARLO-PRO-ADD-ON-GOING-OFFLINE/m-p/1228772#M7233 jguerdat 2017-02-13T21:31:19Z