https://community.arlo.com/t5/Arlo-Pro/Order-status/m-p/1811984#M71998 I was trying to check the order status of my replacement cord. I spoke to someone a week ago and said it will be shipped but I have not heard anything since. For some reason all cameras won't charge but can be powered by the cord.<BR />They are not even a year old yet worked great till about 2 weeks ago. Tue, 23 Feb 2021 23:51:07 GMT Popeg 2021-02-23T23:51:07Z https://community.arlo.com/t5/Arlo-Pro/Order-status/m-p/1811984#M71998 I was trying to check the order status of my replacement cord. I spoke to someone a week ago and said it will be shipped but I have not heard anything since. For some reason all cameras won't charge but can be powered by the cord.<BR />They are not even a year old yet worked great till about 2 weeks ago. Tue, 23 Feb 2021 23:51:07 GMT https://community.arlo.com/t5/Arlo-Pro/Order-status/m-p/1811984#M71998 Popeg 2021-02-23T23:51:07Z https://community.arlo.com/t5/Arlo-Pro/Order-status/m-p/1812093#M72004 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/824058">@Popeg</a>&nbsp;</P> <P>&nbsp;</P> <P>I have escalated your case &amp; someone from support will be reaching out to you as soon as possible. I have provided your escalations number here:42312756</P> Wed, 24 Feb 2021 22:35:31 GMT https://community.arlo.com/t5/Arlo-Pro/Order-status/m-p/1812093#M72004 ShayneS 2021-02-24T22:35:31Z