topic Re: Why do I now have to Verify Identity everytime to view cameras/library? in Arlo Pro

Why do I now have to Verify Identity everytime to view cameras/library?

dmike — Mon, 23 Nov 2020 18:59:44 GMT

When I go to login to view cams/library, it tells that I have to "verify identity", and the system sends a 6 digit number code to enter. I then have to go to my email to get the 6 digit code.

Re: Why do I now have to Verify Identity everytime to view cameras/library?

TomMac — Mon, 23 Nov 2020 20:29:35 GMT

That’s part of the two step verification that Arlo as an acted recently

tho I think Arlo could have allow the option to be in or out

read this thread, https://community.arlo.com/t5/Arlo-Idea-Exchange/Make-PC-as-a-trusted-device-for-2FA/idi-p/1760983

Re: Why do I now have to Verify Identity everytime to view cameras/library?

landry1959 — Sun, 29 Nov 2020 16:25:26 GMT

I totally agree = once you give the code for a device it should be recognized at next log in - that's how most 2 factor works - like with on-line banking.