topic Re: Cameras suddenly WORKING again in Arlo Pro

Camera lost ability to sense record/motion and tried all troubleshooting since July. Works now?

Mattocs — Thu, 24 Sep 2020 16:25:36 GMT

This is definitely not a problem, just an observation. I believe it was back in July when my Arlo system performed an update and suddenly lost the ability to sense motion and record. It was right when I was charging my batteries, I believe. The cameras still worked, but I had to log in through my Arlo Mobile App to see what they were showing. Practically useless. I did all the troubleshooting I have done in the past to bring them back but nothing worked. I figured they were dead and it really had me reconsidering whether I wanted to get new ones. Today, for some reason I have not figured out, all the cameras are now sensing motion again and making recordings. This happened 100 percent out of the blue. I haven't done anything with the cameras in weeks. For now, I'm just going to assume it's a miracle. I'm wondering: Has anyone else experienced this?

Re: Cameras suddenly WORKING again

Mattocs — Thu, 24 Sep 2020 13:35:57 GMT

Hoping this bumps this to the top. I charged my battery overnight, and now the motion detection on that camera has stopped working again. I will try removing the camera and adding it back in, but I'm not sure what else I should do.

Re: Cameras suddenly WORKING again

jguerdat — Thu, 24 Sep 2020 13:40:06 GMT

It may be worthwhile removing all devices from Settings, My Devices and start fresh to clear out any weirdness that may have crept in.