topic Re: setting filters. Arlo pro and Arlo pro 2 in Arlo Pro

Missing Smart Filter options

Nanlee — Wed, 16 Sep 2020 17:18:56 GMT

When setting filters I have always been able to set people, vehicles, motion as my filters. for some reason now those options do not show up. just motion shows as a choice. This happens with my Arlo pr 2 also

Re: setting filters. Arlo pro and Arlo pro 2

jguerdat — Wed, 16 Sep 2020 13:09:14 GMT

Do you have a subscription to Arlo Smart? If no sub, you can't set anything usefully.

Re: setting filters. Arlo pro and Arlo pro 2

Nanlee — Thu, 17 Sep 2020 00:22:10 GMT

I do not have a subscription but have always been able to set filters, sometimes they just disappear then reappear.

Re: setting filters. Arlo pro and Arlo pro 2

dcfox1 — Thu, 17 Sep 2020 18:05:04 GMT

@Nanlee wrote:

I do not have a subscription but have always been able to set filters, sometimes they just disappear then reappear.

As @jguerdat said if you do not have a smart subscription there are no smart filters to select. You may have has a subscription before to select people, vehicle, animal .