Arlo pro offline but camera still records. Tried resetting Base Station/modem and replaced cable.

Bobcat2077 — Thu, 03 Sep 2020 18:18:56 GMT

My arlo pro base station says it’s offline but the cameras still record. Every time I reset the base station or the modem it works for a couple of hours then stops. Now I can view one of my cameras but when I click on the details it says it’s not connected. I’ve replaced the cat5 cable connecting the modem to the base station

Re: Arlo pro offline

JessicaP — Thu, 03 Sep 2020 18:18:19 GMT

Hey Bobcat2077,

Is this happening on the Arlo app on your phone device and/or the web client on your computer?

topic Re: Arlo pro offline in Arlo Pro

Arlo pro offline but camera still records. Tried resetting Base Station/modem and replaced cable.

Re: Arlo pro offline