topic arlo pro VMB4000 in Arlo Pro

Arlo not returning verification by phone - chat doesnt work - model VMB4000

Billy2 — Mon, 10 Aug 2020 22:19:32 GMT

Arlo not returning phone call verification, (I use magicjack internet phone) does it make a difference? Arlo online chat (no one is home). Trying to set up 2 step verification. To start this discussion I needed a label, I put in arlo mobile app. I dont use a cell phone or the app on a cell phone but only my home computer

arlo pro VMB4000

Billy2 — Fri, 07 Aug 2020 16:37:23 GMT

Arlo not returning phone call verification, (I use magicjack internet phone) does it make a difference? Upon putting in my phone number, arlo doesnt respond. Arlo online chat (no one is home). Trying to set up 2 step verification. To start this discussion I needed a label, I put in arlo mobile app (only because it doesnt accept any other label that I know of) and I dont use a cell phone or the app on a cell phone but only my home computer. It doesnt explain what a label is. For 2 step verification by phone, arlo not calling back

Re: arlo not returning verification by phone - chat doesnt work - model VMB4000

ShayneS — Mon, 10 Aug 2020 22:18:49 GMT

Hi @Billy2

Have you tried to use the contact information within this link? Arlo Tech Support

Hopefully this helps.

Re: arlo not returning verification by phone - chat doesnt work - model VMB4000

Billy2 — Sun, 16 Aug 2020 09:29:32 GMT

Arlo Tech Support didn`t work.

Re: arlo not returning verification by phone - chat doesnt work - model VMB4000

ShayneS — Mon, 17 Aug 2020 15:53:24 GMT

HI @Billy2

May I ask what "didn't work means"? I can open the link & select multiple options from my post if that's what you mean.