https://community.arlo.com/t5/Arlo-Pro/My-Arlo-Pro-can-t-record/m-p/1781523#M69722 <P>Pro 2 and older cameras still have the free 7 days for up to 5 cameras so you're set. Dunno why this is happening to you - I'd try a full system reset again to see what happens. If the same thing, use the Contact Support link at the bottom here because it may be an accouint issue.</P> Sat, 04 Jul 2020 13:50:35 GMT jguerdat 2020-07-04T13:50:35Z https://community.arlo.com/t5/Arlo-Pro/My-Arlo-Pro-can-t-record/m-p/1781499#M69720 I have two Arlo Pro cameras and the base station. Bought these as a package.<BR /><BR />I had some internet issues while moving house and had to reset and remove the devices from my account during the troubleshooting.<BR /><BR />When I added them back in, I noticed that I was only able to arm and enable recording on one of the cameras.<BR /><BR />The other camera can be armed but it told me to upgrade my plan to enable recording.<BR /><BR />This was not the deal when I bought the Arlo in the first place. I was entitled to 7 day free recording for getting the Arlo Pros. They were working fine before this. Sat, 04 Jul 2020 07:29:28 GMT https://community.arlo.com/t5/Arlo-Pro/My-Arlo-Pro-can-t-record/m-p/1781499#M69720 jwsg 2020-07-04T07:29:28Z https://community.arlo.com/t5/Arlo-Pro/My-Arlo-Pro-can-t-record/m-p/1781523#M69722 <P>Pro 2 and older cameras still have the free 7 days for up to 5 cameras so you're set. Dunno why this is happening to you - I'd try a full system reset again to see what happens. If the same thing, use the Contact Support link at the bottom here because it may be an accouint issue.</P> Sat, 04 Jul 2020 13:50:35 GMT https://community.arlo.com/t5/Arlo-Pro/My-Arlo-Pro-can-t-record/m-p/1781523#M69722 jguerdat 2020-07-04T13:50:35Z