Push notifications amd email not working since update on 6-25-2020. Tried relogging and rebooting.

dbrowers — Tue, 30 Jun 2020 21:06:28 GMT

Since app update on 6/25 push notifications--tone and email--have stopped (they worked previously). I have tried all of the following:

log off and login, reboot phone, reset hub, deleted and then reloaded app, double checked all settings and push notifications...all to no avail.

I see on the message boards that this has occurred with previous updates. None of the solutions posted there have worked. Arlo do you have a solution?

Re: Push notifications not working since update on 6-25-2020

JessicaP — Tue, 30 Jun 2020 21:06:06 GMT

Hi dbrowers,

Are you still have this issue? What phone device and OS system are you using?

Also, try testing by using the default "Armed" mode if you're not using that mode.

topic Push notifications amd email not working since update on 6-25-2020. Tried relogging and rebooting. in Arlo Pro

Push notifications amd email not working since update on 6-25-2020. Tried relogging and rebooting.

Re: Push notifications not working since update on 6-25-2020