https://community.arlo.com/t5/Arlo-Pro/Took-down-Pro-camera-5-hours-ago-and-will-not-charge-Getting/m-p/1778702#M69495 <P>I have a Arlo pro VM 4030 camera that I have had for a year! I keep one in the house and have to take it down periodically to charge it! I took it it down 5 hours ago and it still is not charged! It came on my phone with a message about a default in charging and see kB article! Where is this KB article?</P> Thu, 18 Jun 2020 21:09:52 GMT countrymusicnut 2020-06-18T21:09:52Z https://community.arlo.com/t5/Arlo-Pro/Took-down-Pro-camera-5-hours-ago-and-will-not-charge-Getting/m-p/1778702#M69495 <P>I have a Arlo pro VM 4030 camera that I have had for a year! I keep one in the house and have to take it down periodically to charge it! I took it it down 5 hours ago and it still is not charged! It came on my phone with a message about a default in charging and see kB article! Where is this KB article?</P> Thu, 18 Jun 2020 21:09:52 GMT https://community.arlo.com/t5/Arlo-Pro/Took-down-Pro-camera-5-hours-ago-and-will-not-charge-Getting/m-p/1778702#M69495 countrymusicnut 2020-06-18T21:09:52Z https://community.arlo.com/t5/Arlo-Pro/Took-down-Pro-camera-5-hours-ago-and-will-not-charge-Getting/m-p/1778738#M69498 <P><A href="https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do" target="_blank">https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do</A></P> <P>&nbsp;</P> <P>First, make sure you are using the ORIGINAL charger as a normal usb charger will not work ( Pro needs a dual voltage usb of qualcomm type )</P> <P>&nbsp;</P> <P>Second, if the battery is very dead, the charging process cant start... you need to plug in and wait and then repeat 6x if necessary ( see KB above )</P> Thu, 18 Jun 2020 11:35:04 GMT https://community.arlo.com/t5/Arlo-Pro/Took-down-Pro-camera-5-hours-ago-and-will-not-charge-Getting/m-p/1778738#M69498 TomMac 2020-06-18T11:35:04Z