topic Re: Arlo App in Arlo Pro

Anyone noticed it takes forever to load the arlo app? It just keeps on signing in status.

Saske — Fri, 05 Jun 2020 16:08:05 GMT

Anyone noticed it takes forever to load the arlo app??? It just keeps on signing in status

Arlo App on Iphone

Hunter58 — Wed, 03 Jun 2020 00:53:36 GMT

My Arlo app is stuck on the sign in portion when first opening and sits there. I’ve updated my phone, uninstalled and reinstalled the app. Reset my WiFi and tried using it with cellular data.. nothing. My wife is having the same problem on her phone.

Re: Arlo App on Iphone

ShayneS — Wed, 03 Jun 2020 18:29:26 GMT

Hi @Hunter58

Are you still experiencing this issue?

Is this issue occurring on an iphone 11 base model?

Re: Arlo App

jguerdat — Fri, 05 Jun 2020 12:43:33 GMT

Reboot the phone and reinstall the app.

Arlo Pro 2 App Failure (stuck on signing in page)

jmbodway — Fri, 05 Jun 2020 13:36:09 GMT

My Arlo Pro 2 system was working fine (camera, app, etc.). I updated the app on iOS (iPhone XR, iOS version 13.5.1) and now the app is stuck on the "signing in...." page. I have tried to restart my phone, uninstall and reinstall the app many times and I still am stuck. My husband updated his app with no issues.

I have tried reaching out to Apple Support who directed me back to Arlo. I have not received an answer from Arlo. Has anyone else experienced this issue? How can it be resolved?

Re: Arlo App

mamarcac — Fri, 05 Jun 2020 15:33:08 GMT

@jguerdat wrote:

Reboot the phone and reinstall the app.

Bad advice, don't waste your time. This same complaint is on like 4 other forums, Arlo 2, Arlo 3, etc. Another Arlo-side issue, no changes on the user's end.

App stuck at signing in

Sdhept — Fri, 05 Jun 2020 16:07:43 GMT

When i launch the App, it doesnt get any further than “signing in.”

I made sure it was up to date, reinstalled, restarted my phone..everything. What is the issue here?

Re: App stuck at signing in

Saske — Fri, 05 Jun 2020 18:52:42 GMT

Hey, my arlo app got fixed with that forever signing in issue. What I did is I logged in in my arlo account using my browser and then when I opened the app again it finally worked and loaded it. Hope this fix yours too.

Re: App stuck at signing in

jmbodway — Fri, 05 Jun 2020 19:33:07 GMT

This did work for me! So strange. Thank you!!!