https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Won-t-Sync-Blue-Light-When-Plugged-In-Only-Swapped/m-p/1775880#M69034 <P>Hi,</P> <P>I've had the camera operational for a few years now with no issues. Last week it showed the device as not connected. I charged it overnight with no results. I eventually deleted the camera and tried starting over with no luck.</P> <P>I swapped out the battery with 2 other working cameras and still nothing. When the camera is plugged into the charger the blue light is solid, when I remove the charging cable the light turns off. When I try and sync, with it plugged in, the light will not flash blue. The sync button still has a tactile feel to it. The other 3 cameras work fine, although quality of the recordings seems to have gone considerably downhill, heavily pixelated.</P> <P>Am I doing anything wrong?Do I have a paperweight?</P> Thu, 04 Jun 2020 14:37:15 GMT tpgolf169 2020-06-04T14:37:15Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Won-t-Sync-Blue-Light-When-Plugged-In-Only-Swapped/m-p/1775880#M69034 <P>Hi,</P> <P>I've had the camera operational for a few years now with no issues. Last week it showed the device as not connected. I charged it overnight with no results. I eventually deleted the camera and tried starting over with no luck.</P> <P>I swapped out the battery with 2 other working cameras and still nothing. When the camera is plugged into the charger the blue light is solid, when I remove the charging cable the light turns off. When I try and sync, with it plugged in, the light will not flash blue. The sync button still has a tactile feel to it. The other 3 cameras work fine, although quality of the recordings seems to have gone considerably downhill, heavily pixelated.</P> <P>Am I doing anything wrong?Do I have a paperweight?</P> Thu, 04 Jun 2020 14:37:15 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Won-t-Sync-Blue-Light-When-Plugged-In-Only-Swapped/m-p/1775880#M69034 tpgolf169 2020-06-04T14:37:15Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Won-t-Sync-Blue-Light-When-Plugged-In-Only-Swapped/m-p/1776064#M69046 <P>Try the Contact Support link at the bottom here. It sounds dead to me but they may have some clues.</P> Thu, 04 Jun 2020 13:36:44 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Won-t-Sync-Blue-Light-When-Plugged-In-Only-Swapped/m-p/1776064#M69046 jguerdat 2020-06-04T13:36:44Z