topic Re: Arlo Pro camera compatible with SmartHub in Arlo Pro

Arlo Pro camera compatible with SmartHub

kristooper — Mon, 11 May 2020 21:19:09 GMT

Can you connect the Pro camera with the Smarthub?

Re: Arlo Pro camera compatible with SmartHub

TomMac — Sat, 09 May 2020 17:18:13 GMT

Yes, the older Arlo hd, pro, Pro2 all work with the newer smarthub

Arlo Pro Camera

kristooper — Thu, 21 May 2020 16:34:19 GMT

Will I still have the 7 day free cloud recording if I connect my Pro I cameras to a SmartHub?

Re: Arlo Pro camera compatible with SmartHub

kristooper — Thu, 21 May 2020 20:24:54 GMT

Will i still receive the free 7 day cloud storage on my arlo Pro cameras if I connect them to an arlo smarthub?

Re: Arlo Pro camera compatible with SmartHub

ShayneS — Thu, 21 May 2020 22:52:29 GMT

Hi @kristooper

As long as you do not change your subscription you will not have an issue switching your base station.

Re: Arlo Pro camera compatible with SmartHub

kristooper — Fri, 22 May 2020 15:07:35 GMT

So If I connect three Pro3s, the VideoDoorbell and a Pro1 to the SmartHub, would I have to pay the subscription for all five or just the Pro3s and the VideoDoorbell?

Re: Arlo Pro camera compatible with SmartHub

ShayneS — Fri, 22 May 2020 15:34:43 GMT

Hi @kristooper

I have provided an article regarding smart subscriptions. This should be of help regarding all you subscription related questions. New Arlo Smart subscription plans FAQ

"11. I have both legacy and new Arlo cameras; what Arlo Smart plan do I need to purchase?

If you have both legacy (Wire-Free, Pro, Pro 2, Go, Q Plus, Q, or Baby) and new (Ultra, Pro 3, and Video Doorbell) cameras, you can purchase an Arlo Smart Premier or Elite subscription plan. If you have fewer than 5 legacy cameras, you can choose to purchase a single-camera subscription for your Arlo Ultra, Pro3, or Video Doorbell."