topic Re: Can't access the live streaming from iPhone in Arlo Pro

Can't access the live streaming from iPhone

sallyv — Fri, 03 Feb 2017 21:22:25 GMT

The last few days, after working fine for several months, I am getting my motion notifications on my cell phone, but when I go to see the live streaming view, I get taken to a login page and when I try to log in, I get the message "An SSL error has occurred and a secure connection to the server cannot be made". I haven't changed anything, so any idea what might be happening?

Re: Can't access the live streaming from iPhone

jguerdat — Fri, 03 Feb 2017 22:30:12 GMT

Try reinstalling the app and restarting the phone.

Re: Can't access the live streaming from iPhone

JamesC — Mon, 06 Feb 2017 17:39:41 GMT

sallyv,

Are you still seeing the same behavior after following the suggestions above? Please let us know.

JamesC

Re: Can't access the live streaming from iPhone

dankn — Mon, 06 Feb 2017 22:33:00 GMT

I am seeing the same thing today after a brand new install over the weekend. I also can not view live from a PC just logging onto the site. It was working fine over the weekend.

Re: Can't access the live streaming from iPhone

JamesC — Tue, 07 Feb 2017 22:07:06 GMT

dankn,

What browser are you using on the PC? I have tested live streaming and did not have any issues.

JamesC