topic Re: Cameras won’t charge in Arlo Pro

Cameras won’t charge

Jason904 — Tue, 21 Apr 2020 00:42:16 GMT

All three of my cameras will not charge. I get the exclamation point that there is a problem. The temperature is within the recommended range and the cameras have been brought inside to charge. I purchased this system only one year ago.

Re: Cameras won’t charge

ByeArlo — Tue, 21 Apr 2020 01:44:12 GMT

Netgear likely pushed a firmware update some while back to purposely break charging capability for any third-party/non-Netgear micro USB cable. (The apparent goal was to force Arlo users to buy their proprietary charging cable at exorbitant cost, given that we all have multiple charging bricks and micro USB cables in our junk drawers.) That "breaking" process in turn almost certainly interfered with all camera charging, period. Best thing to do is buy a separate battery charging dock -- this way you charge the battery directly, rather than having to charge "through" the camera if that makes sense. Stinks to have to pay for this, but it's a minor cost for more convenience. I bought this one and really like it, lets you charge two batteries at once: https://www.amazon.com/gp/product/B07L1LR15C/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 There are a ton of similar options on Amazon, it's the easiest work-around you'll likely find.

Re: Cameras won’t charge

StephenB — Tue, 21 Apr 2020 19:38:56 GMT

@Jason904 wrote:
All three of my cameras will not charge. I get the exclamation point that there is a problem. The temperature is within the recommended range and the cameras have been brought inside to charge. I purchased this system only one year ago.

Have you tried another charger?