topic Re: Arlo Pro - Records motion then immediately records nothing in Arlo Pro

Arlo Pro - Records motion then immediately records nothing

jbilly — Wed, 21 Dec 2016 21:46:29 GMT

I have noticed one of my cameras will start recording upon being triggered by motion and then stops as it should but then immediately starts recording again like it has been triggered again but there is nothing there. It will do this about 4 or 5 times before it stops doing it. Using a lot of battery life. Suggestions?.

Re: Arlo Pro - Records motion then immediately records nothing

TomMac — Wed, 21 Dec 2016 22:13:17 GMT

Reset the camera by pulling the battery pack and re-install it

Re: Arlo Pro - Records motion then immediately records nothing

jguerdat — Wed, 21 Dec 2016 22:52:04 GMT

Does this on!y happen at night? Mine did this and was fixed with an RMA for both cameras.

Re: Arlo Pro - Records motion then immediately records nothing

LauraJean79 — Sun, 05 Feb 2017 08:01:32 GMT

One of my cameras is doing this exact thing & only at night time. Have you been able to get this fixed? Any answers?

Re: Arlo Pro - Records motion then immediately records nothing

RACJ2 — Sun, 05 Feb 2017 13:11:47 GMT

My camera is doing the same thing. If it triggers at night, it records that event fine, but every 1 or 2 minutes it records. And there is nothing in the video that should have cause it to trigger.

So the poster that said RMA is the answer. Was it replaced directly from Netgear or the reseller you bought it from?

Re: Arlo Pro - Records motion then immediately records nothing

jguerdat — Sun, 05 Feb 2017 15:14:21 GMT

Mine was from Netgear. If the system is new, the reseller may be able to swap for you.