topic Re: Cannot connect to Camera in Arlo Pro

Cannot connect to Camera. Receiving motion alerts but no recordings/live view. Removed battery.

VAD413 — Fri, 06 Mar 2020 15:43:51 GMT

Can no longer connect to one of my camera's. I still get motion alerts from it but no recordings and no live view. I have tried removing the battery to restart the device. This did not solve the problem. The last time I was able to use live view or get recordings was on March 1. I have another camera and the works fine.

Re: Cannot connect to Camera

TomMac — Thu, 05 Mar 2020 13:17:58 GMT

I would attempt a reboot of the base ( power off then on, let it come back about 2-3 mins ) then test.

If NG, I would remove the camera ( remove device ) and bring back as new. ( before, write down your settings in sense level as they will default to 80% )

Re: Cannot connect to Camera

VAD413 — Thu, 05 Mar 2020 14:15:29 GMT

TomMac,

Thank you for the reply and the suggestion. I will give that a shot.

Vito

Re: Cannot connect to Camera

VAD413 — Thu, 05 Mar 2020 19:48:04 GMT

Was able to get home, rebooted the base and that cleared the issue. I now have video on that camera.

Thanks again.