topic Re: Arlo base station offline in Arlo Pro

Arlo Base Station for Arlo Pro cameras stopped working. No LED lights are on and clicking noise.

Alanahnas33 — Thu, 13 Feb 2020 15:51:34 GMT

hello,my arlo base station for my arlo pro cameras suddenly stopped working. none of the LED lights are lighting up and there's a clicking sound coming from the base station. i have tried everything to fix it but it is not working

Re: Arlo base station offline

Alanahnas33 — Wed, 12 Feb 2020 21:01:02 GMT

I contacted the arlo support several times but did not get any answer till now.

Re: Arlo base station offline

StephenB — Thu, 13 Feb 2020 13:06:10 GMT

@Alanahnas33 wrote:
I contacted the arlo support several times but did not get any answer till now.

I suggest not using email - instead use live chat or phone.

It sounds like your base has failed - if it is under warranty you can get an RMA, otherwise you'll need to purchase a new one.