topic Re: Mode and camera not showing in Arlo Pro

Mode and camera not showing

jglane011 — Fri, 03 Feb 2017 17:29:47 GMT

I have five cameras, all five used to show in the "armed" mode. Now one does not show, how do I add it to the "armed" mode? Because it is not there it is not sendiing any motion notices, etc.

Thank you

JGLane

Re: Mode and camera not showing

TomMac — Fri, 03 Feb 2017 19:21:15 GMT

Go to the MODE your using and EDIT ( add the missing camera )

Re: Mode and camera not showing

jglane011 — Fri, 03 Feb 2017 23:35:51 GMT

Great advice, but when you go to mode you see the four present cameras but no obvious way to add the missing one. Edit does nothing except the edit for each of the cameras already in the mode.

Re: Mode and camera not showing

TomMac — Sat, 04 Feb 2017 03:16:49 GMT

jglane011 wrote:

Great advice, but when you go to mode you see the four present cameras but no obvious way to add the missing one. Edit does nothing except the edit for each of the cameras already in the mode.

JL

Go to MODE>PICK Mode you want to EDIT use ">"

At bottom of page use + ADD A RULE

SAVE when done

see picture

Re: Mode and camera not showing

jglane011 — Sat, 04 Feb 2017 17:06:48 GMT

Unfortunately, my picture does not match your picture - I have no link to "add rule"

See picture:

Re: Mode and camera not showing

JamesC — Mon, 06 Feb 2017 23:20:18 GMT

jglane011,

Custom rules cannot be added to "Armed" as this is a default mode. To add additional rules a custom mode must be created.

Consider removing the camera that does not have a rule included in the "Armed" mode and go through the sync process again.

Settings > My Devices > select the desired camera > Remove Device. After it has been removed, follow the sync process and check the "Armed" mode to make sure the newly added camera has a rule.

JamesC