https://community.arlo.com/t5/Arlo-Pro/Camera-image-in-the-app-not-showing-press-live-button-to-see/m-p/1753439#M66520 <P>I got a replacement camera and added it through the app and synced to base.&nbsp;</P> <P>In the app I don't see a snapshot of the last image on the device page for this camera.&nbsp; The other two cameras show me some kind of snapshop of the last time motion was detected or live view was shown.&nbsp;</P> <P>My husbands app (he has a different account and was granted access) shows the image snapshot for that camera.&nbsp;</P> <P>Also when I log into my arlo online the new camera shows the snapshot image.&nbsp;&nbsp;</P> <P>But in my account on the app it shows "Press the Live button to see your new camera in action"</P> <P>How do I get it to show the image snapshot?&nbsp; I removed and added the camera and that didn't resolve it.&nbsp;</P> Fri, 17 Jan 2020 15:23:36 GMT hoofbeats95 2020-01-17T15:23:36Z https://community.arlo.com/t5/Arlo-Pro/Camera-image-in-the-app-not-showing-press-live-button-to-see/m-p/1753439#M66520 <P>I got a replacement camera and added it through the app and synced to base.&nbsp;</P> <P>In the app I don't see a snapshot of the last image on the device page for this camera.&nbsp; The other two cameras show me some kind of snapshop of the last time motion was detected or live view was shown.&nbsp;</P> <P>My husbands app (he has a different account and was granted access) shows the image snapshot for that camera.&nbsp;</P> <P>Also when I log into my arlo online the new camera shows the snapshot image.&nbsp;&nbsp;</P> <P>But in my account on the app it shows "Press the Live button to see your new camera in action"</P> <P>How do I get it to show the image snapshot?&nbsp; I removed and added the camera and that didn't resolve it.&nbsp;</P> Fri, 17 Jan 2020 15:23:36 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-image-in-the-app-not-showing-press-live-button-to-see/m-p/1753439#M66520 hoofbeats95 2020-01-17T15:23:36Z https://community.arlo.com/t5/Arlo-Pro/Camera-image-in-the-app-not-showing-press-live-button-to-see/m-p/1753578#M66530 <P>I've seen that but its resolved itself after a bit of time. Do you have any recordings on the camera? That seems to be the trigger for me.</P> Sat, 18 Jan 2020 14:19:00 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-image-in-the-app-not-showing-press-live-button-to-see/m-p/1753578#M66530 jguerdat 2020-01-18T14:19:00Z