https://community.arlo.com/t5/Arlo-Pro/Getting-alarm-to-activate-after-detecting-motion/m-p/1752611#M66430 After 2 months on the phone first to the Philippines from Australia where I found them to be quick and helpful especially the ladies. Then I get one guy over the Christmas New Year break so I think this guy is trying to help but instead of helping and getting back he said to send a screenshot one day after 3 hours then another 3 hours . Sounds a lot there were at least 12 call since the iOS update. Well finally after waiting for Arned to call back as he asked me when he could work it out. I found them rude sometimes almost. I sat here today for an hour and finally worked out that you add an extra device but instead of selecting your camera you select the base station I forget if I had to push the pencil it was there select alarm. I can’t believe after all this I out of all those who are paid couldn’t get it going and I even said to the last guy that maybe I should select base station. He even said my device was broken. I put it away for 18 months it’s just past it’s 2nd birthday. Oh I have noticed the camera switches itself on mainly at night but also through out the day. I have nothing to look at and like my UE Boom with its power draining remote I charged it at 2 pm yesterday and when I checked this morning Iit was 97%. So beware if you have children or your self. It even makes me uncomfortable and I would skinny dip as a kid. You just don’t know even had an operator asked on his holiday could he visit. They sneakily switch off the camera, I caught it on iPhone screen recording. Desperate for us to use our batteries. Now I know why one woman said just use armed and don’t turn off your device which I had to but that was what they said. Sad as we spent a lot of money for the best as Channel 9 last year on a current affairs. Because it was free I bought it . I just hope they check the swirling on business but if your camera wasn’t activating your alarm after motion detection go to base station. So relieved. Grant Tue, 14 Jan 2020 03:07:35 GMT Twomonths 2020-01-14T03:07:35Z https://community.arlo.com/t5/Arlo-Pro/Getting-alarm-to-activate-after-detecting-motion/m-p/1752611#M66430 After 2 months on the phone first to the Philippines from Australia where I found them to be quick and helpful especially the ladies. Then I get one guy over the Christmas New Year break so I think this guy is trying to help but instead of helping and getting back he said to send a screenshot one day after 3 hours then another 3 hours . Sounds a lot there were at least 12 call since the iOS update. Well finally after waiting for Arned to call back as he asked me when he could work it out. I found them rude sometimes almost. I sat here today for an hour and finally worked out that you add an extra device but instead of selecting your camera you select the base station I forget if I had to push the pencil it was there select alarm. I can’t believe after all this I out of all those who are paid couldn’t get it going and I even said to the last guy that maybe I should select base station. He even said my device was broken. I put it away for 18 months it’s just past it’s 2nd birthday. Oh I have noticed the camera switches itself on mainly at night but also through out the day. I have nothing to look at and like my UE Boom with its power draining remote I charged it at 2 pm yesterday and when I checked this morning Iit was 97%. So beware if you have children or your self. It even makes me uncomfortable and I would skinny dip as a kid. You just don’t know even had an operator asked on his holiday could he visit. They sneakily switch off the camera, I caught it on iPhone screen recording. Desperate for us to use our batteries. Now I know why one woman said just use armed and don’t turn off your device which I had to but that was what they said. Sad as we spent a lot of money for the best as Channel 9 last year on a current affairs. Because it was free I bought it . I just hope they check the swirling on business but if your camera wasn’t activating your alarm after motion detection go to base station. So relieved. Grant Tue, 14 Jan 2020 03:07:35 GMT https://community.arlo.com/t5/Arlo-Pro/Getting-alarm-to-activate-after-detecting-motion/m-p/1752611#M66430 Twomonths 2020-01-14T03:07:35Z