topic Re: Observing Live Geofence Mode Switching VMB4000 in Arlo Pro

Observing Live Geofence Mode Switching VMB4000

wldrns1 — Sun, 12 Jan 2020 12:18:52 GMT

Assuming all settings are correct/version current etc, is it valid & accurate to observe LIVE Mode Switching on the Admin Device when a Granted Device travels in or out of the Geofence Radius Boundary on the Enabled Mobile Devices page? I see I can monitor my Admin Device this way.
This test method, if valid, would be better than a Detected Motion Alert while simply testing.
Thank You

Re: Observing Live Geofence Mode Switching VMB4000

ShayneS — Tue, 14 Jan 2020 00:20:55 GMT

Hi @wldrns1

Have you tried contacting customer support regarding this issue inquiry. I will attach the link here for you - Arlo Tech Support

Re: Observing Live Geofence Mode Switching VMB4000

wldrns1 — Tue, 14 Jan 2020 00:47:32 GMT

Yes I have, including JamesC and within my open case. Nobody has Replied. I’m just asking a question. It seems so difficult to get an answer. PS... I was instructed in Case# 41307489 to do more tests hence the question I ask here. I replied asking for more specific instruction in an attempt to be thorough. No Reply has been made for that request either. If you want to jump in to help me after you review my case I would appreciate it! I just want to have a working system. All of this should not be so hard for Arlo Customers or too much to ask of Arlo.

Re: Observing Live Geofence Mode Switching VMB4000

wldrns1 — Tue, 14 Jan 2020 00:50:57 GMT

ShaneS. To be CLEAR, my original post is NOT an Issue. It is a QUESTION.