topic Re: Arlo Pro Android App ver 2.3.0_15491 Dec 17th 2016 Data vs WiFi Usage in Arlo Pro

Arlo Pro Android App ver 2.3.0_15491 Dec 17th 2016 Data vs WiFi Usage

ArloPro_gk — Thu, 02 Feb 2017 14:01:22 GMT

So have been monitoring my data plan usage and I have discovered even though I am on wi-fi at home and at work whenever I access "devices" or library videos on my Android phone the "usage" of bandwidth is being charged against my data plan. Flipped a new month yesterday being Feb 1st and so far for one day 53mb foreground on data and 0 background on data. 3mb foreground wi-fi and 153kb on background wi-fi.. My understanding is as long as your wi-fi connected everything should hit wi-fi usage, but this is not the case. App is the latest version per Play Store. Arlo Pro Android App ver 2.3.0_15491 Dec 17th 2016 Data vs WiFi Usage

Re: Arlo Pro Android App ver 2.3.0_15491 Dec 17th 2016 Data vs WiFi Usage

jguerdat — Thu, 02 Feb 2017 15:07:01 GMT

Just a guess here but I suspect it's due to the app still being awake when you're not connected to WiFi. That's how you would get push notifications. To test, you'd need to log out of the app specifically rather than just closing it.

Re: Arlo Pro Android App ver 2.3.0_15491 Dec 17th 2016 Data vs WiFi Usage

ArloPro_gk — Fri, 03 Feb 2017 15:11:31 GMT

Discovered my work wi-fi was the issue, not assigning me phone an ip so it defaulted to data usage. I have since resolved the issue and the app is using wi-fi for foreground data usage now as expected. 😉