topic iPhone app constantly/immediately gives me a "Request Timed Out" error in Arlo Pro

iPhone app constantly/immediately gives me a "Request Timed Out" error

fowldog8 — Fri, 10 Jan 2020 00:12:21 GMT

My iPhone app constantly/immediately gives me a "Request Timed Out" error when I try to log in. I cannot login on web instead, since that forces me to verify the request through the app. I still get all of my system notifications, but cannot review any of them because of the timeout error

Re: iPhone app constantly/immediately gives me a "Request Timed Out" error

ShayneS — Fri, 10 Jan 2020 00:14:05 GMT

Hi @fowldog8

What version of the Arlo app are you using on your iPhone?

What OS version is your iPhone on?

Re: iPhone app constantly/immediately gives me a "Request Timed Out" error

fowldog8 — Fri, 10 Jan 2020 00:52:02 GMT

iPhone is version 13.2, and the Arlo version is 2.12 (1887)

Re: iPhone app constantly/immediately gives me a "Request Timed Out" error

ShayneS — Fri, 10 Jan 2020 22:57:34 GMT

Have you tried to update to the latest iOS 13.3 & Arlo app version 2.12.2 and test again?