topic Re: Arlo on Windows in Arlo Pro

Trying to check cameras using my computer. Adobe Flash Player phased out. Cannot view cameras.

krothfus — Mon, 23 Dec 2019 17:26:26 GMT

I want to check on my cameras using my computer, and have found that there is no Windows app to do this. I found a few posts here with answers pointing me to my.arlo.com. However, because Adobe Flash player is being phased out and is deprecated, I can't actually view my cameras in this manner. Is there any other way to view my cameras from my PC, or should I just return my Arlo set and get another camera system?

Re: Arlo on Windows

StephenB — Sat, 21 Dec 2019 11:58:38 GMT

@krothfus wrote:

However, because Adobe Flash player is being phased out and is deprecated, I can't actually view my cameras in this manner.

Well, you can view them, once you enable Flash for the site (which needs to be done repeatedly). It's a bit simpler with Chrome, but can also be done in Edge and Firefox.

If you want to know the steps, let us know what browser you are using.

Of course the real fix is to switch to html5 - which is what Arlo is planning to do, but they haven't said exactly when.

Re: Arlo on Windows

michaelkenward — Sat, 21 Dec 2019 12:10:39 GMT

For Chrome you need to find the bit that allows flash to run on my.arlo,com.

How to troubleshoot Arlo web client Flash errors when using Google Chrome

Then there is:

Cannot view Live Feeds - Flash problem AGAIN! - Arlo Communities

Plenty more where they came from.

Re: Arlo on Windows

krothfus — Fri, 27 Dec 2019 00:23:46 GMT

I'm currently on Firefox, and I prefer it, but I can use Chrome for this if I need to until Arlo supports HTML5.

Re: Arlo on Windows

StephenB — Fri, 27 Dec 2019 01:26:49 GMT

@krothfus wrote:

I'm currently on Firefox,

With FireFox you wait for the flash update message to occur. When it does, you will see a "lego" shaped icon appear to the left of the padlock in the address bar. Click on that, and you'll be able to enable flash.

Note that FireFox actually does use the Adobe plugin (unlike Chrome and Edge, which use internal flash players).