topic Re: Deleting trusted device in Arlo Pro

Deleting trusted device

Activezone — Sat, 21 Dec 2019 23:01:40 GMT

Hi I have the arlo pro and want to know if I can see a list of trusted devices and delete as required. Thanks

Re: Deleting trusted device

ShayneS — Thu, 26 Dec 2019 19:08:05 GMT

HI @Activezone

Is this regarding a granted access user?

Re: Deleting trusted device

Activezone — Thu, 26 Dec 2019 20:30:02 GMT

No I haven't granted anyone access to my account. No one has my passwords and I have 2 step authentification on my account. Password is random characters yet within 15min of me changing my password I get a message signing me out by another user. There is no other user allowed access. So I want to see trusted accounts to try block hacking. Over last day I changed password 4 times and got signed out of app by another user each time.

Re: Deleting trusted device

ShayneS — Thu, 26 Dec 2019 21:22:58 GMT

Hi @Activezone

Is this issue occurring on iOS or android, and what version of the Arlo app are you using?