topic I have no “mode” button phone or PC to adjust sensitivity on my cameras in Arlo Pro

I have no “mode” button phone or PC to adjust sensitivity on my cameras

Dammaton — Sun, 22 Dec 2019 17:14:25 GMT

I have no “mode” on my phone or PC to be able to adjust sensitivity on each of my cameras. I’ve updated the app and all cameras are charged and functioning but I can not adjust any settings

Re: I have no “mode” button phone or PC to adjust sensitivity on my cameras

StephenB — Mon, 23 Dec 2019 12:16:49 GMT

@Dammaton wrote:
I have no “mode” on my phone or PC to be able to adjust sensitivity on each of my cameras.

At the top of the my,arlo.com page, you should see devices, then library, then mode, and then settings. What are you seeing?

Also, are you using the primary account, or one that has been granted access?

Re: I have no “mode” button phone or PC to adjust sensitivity on my cameras

Dammaton — Mon, 23 Dec 2019 15:22:09 GMT

Thank you, I see Library, settings and devices ONLY- No Mode. Im logging into MY ARLO My husband set them up but he has granted me access.

Re: I have no “mode” button phone or PC to adjust sensitivity on my cameras

TomMac — Mon, 23 Dec 2019 15:26:52 GMT

You might not have been given full admin rights