topic Arlo Pro cameras will not stayed sync. Do these really work outside? in Arlo Pro

Arlo Pro cameras will not stayed sync. Do these really work outside?

LMA — Mon, 23 Dec 2019 17:36:53 GMT

I have had this system for 2 years, 2 Arlo Q wired cameras and 3 wireless Pro cameras. Two of the wireless Pro cameras that I have outside, have stopped syncing with the base station. The one wireless camera inside is fine. I can get them synced with the base station initially but they will not stay synced. Contacted support numerous times and exhausted all troubleshooting steps and they determined the cameras are basically broken and out of warranty, of course. So, I will make do with the 3 remaining cameras until they break. My question is, do these wireless cameras really work outside? We do have skins on them and they are totally dry inside.

Re: Arlo Pro cameras not holding a sync

TomMac — Sat, 21 Dec 2019 20:49:46 GMT

Try syncing one of the troubled cameras and leave it closer inside to the base ... see if it's location is the issue or not... or maybe temp related ( tho it shouldn't be )

Re: Arlo Pro cameras not holding a sync

StephenB — Sat, 21 Dec 2019 21:08:44 GMT

@LMA wrote:

do these wireless cameras really work outside? We do have skins on them and they are totally dry inside.

They do.

Re: Arlo Pro cameras not holding a sync

LMA — Sat, 21 Dec 2019 23:37:48 GMT

I have them by the base and synced. After several hours, they are holding the sync, however, not sure what will happen when I move them to their positions about 50 ft from the base outside.

Re: Arlo Pro cameras not holding a sync

StephenB — Sun, 22 Dec 2019 18:50:03 GMT

@LMA wrote:

however, not sure what will happen when I move them to their positions about 50 ft from the base outside.

Well, there's only one way to find out. 😉