topic Re: Extreme Heat Pro shutdown in Arlo Pro

Read article about Arlo Pro not affected by heat. Now can't use Arlo Pro until they cool down.

Omas — Fri, 20 Dec 2019 17:17:29 GMT

I have recently read an article here some time ago about Arlo Pro cameras not affected by the heat. Mine just have and I can’t use them until they cool down. Not happy!

Re: Extreme Heat Pro shutdown

michaelkenward — Fri, 20 Dec 2019 11:20:16 GMT

Where are you? Hell? Australia?

Re: Extreme Heat Pro shutdown

Omas — Fri, 20 Dec 2019 22:34:33 GMT

Yes Michael I do. We hit 116.34F yesterday. I really need a discreet cover or housing with a small fan in it to try and keep it cool. I think I added a screenshot of the shutdown screen from dashboard.

Re: Extreme Heat Pro shutdown

michaelkenward — Sat, 21 Dec 2019 10:23:06 GMT

I doubt if any kit is going to be designed for the extremes you are getting.

Arlo probably needs some NASA engineers to design things for those temperatures.

Re: Extreme Heat Pro shutdown

jguerdat — Sat, 21 Dec 2019 13:56:03 GMT

ANd keeping it out of the sun may help.

Re: Extreme Heat Pro shutdown

storgeman — Sun, 22 Dec 2019 19:03:33 GMT

Mine also failed when we hit 116 summer before last. One camera was fully exposed, it shut down while another one in the shade kept running. I moved the exposed one under an eve where its shaded. It worked all past summer with no issues. I don't believe they can handle full sun in the heat of the day. I wonder how they do when its -10 outside with a wind chill of -30 ?

Re: Extreme Heat Pro shutdown

StephenB — Mon, 23 Dec 2019 13:23:38 GMT

@storgeman wrote:

Mine also failed when we hit 116 summer before last. One camera was fully exposed, it shut down while another one in the shade kept running. I moved the exposed one under an eve where its shaded. It worked all past summer with no issues. I don't believe they can handle full sun in the heat of the day. I wonder how they do when its -10 outside with a wind chill of -30 ?

Of course if you exceed the published temperature limits, the cameras might will fail.

Several folks here have said that removing the batteries (running with the outdoor AC charger) lets them run at both hotter temps and colder ones.

FWIW, wind chill doesn't affect inanimate objects w/o an internal heat source. In the case an AC powered Arlo camera, wind might bring the camera down to the real temperature more quickly. It shouldn't have any effect when the camera is battery powered.