topic Re: Arlo Pro/ video settings question in Arlo Pro

Arlo Pro/ video settings question

QCgirl — Tue, 22 Oct 2019 22:46:09 GMT

On my Arlo Pro I could go into the video settings and change the zones. Now video settings don't even come up on my computer and all I get on my phone arlo app is the brightness. Does anyone know how to get that back so I can change the zones. My camera is not sensing anything.

Re: Arlo Pro/ video settings

ShayneS — Tue, 22 Oct 2019 22:45:56 GMT

Hi @QCgirl

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Re: Arlo Pro/ video settings question

TJSYD — Wed, 11 Dec 2019 13:30:41 GMT

Same issue, camera only shows brightness after click into video setting.

Re: Arlo Pro/ video settings

ShayneS — Wed, 11 Dec 2019 17:14:33 GMT

@TJSYD

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support