topic Re: Formatting a USB HDD failed multiple times. in Arlo Pro

Formatting a USB HDD failed multiple times.

Tomasu — Sat, 02 Nov 2019 15:45:02 GMT

Just attached a 500GB USB HDD to the VMB4000r2 that came with my 2 camera kit. It failed multiple times usually resulting in 0/0 storage available. After unplugging and plugging the drive back in and attempting to format again, several times (4-5+) it eventually seems to have worked. Not a question or a support request, more of a bug report than anything else. Someone less patient or tech savvy would have given up sooner. Not a good look for such an expensive system.

I probably didn't need to bother as it was already formatted FAT32, but I wanted to make sure it was a fully supported fs for the device. I've found devices /sometimes/ have their own quirks regarding external storage and its often better to let the device itself do the formatting.

edit: I apologize for posting this in the Pro forum rather than the Pro2. Not sure how that happened.

Re: Formatting a USB HDD failed multiple times.

michaelkenward — Sun, 03 Nov 2019 14:55:22 GMT

@Tomasu wrote:

Just attached a 500GB USB HDD to the VMB4000r2 that came with my 2 camera kit. It failed multiple times usually resulting in 0/0 storage available.

That might not be compatible with the Arlo USB on Pro 2 hubs.

For a start, an HDD draws more power from the hub than a USB stick.

Re: Formatting a USB HDD failed multiple times.

Tomasu — Mon, 04 Nov 2019 00:32:27 GMT

I did get it to work eventually. As I mentioned in my original Post.

Re: Formatting a USB HDD failed multiple times.

Savage0328 — Tue, 19 Nov 2019 23:37:01 GMT

I have a HDD

Toshiba - Canvio Basics 2TB External USB 3.0 Portable Hard Drive - Same issue but no success - PLEASE HELP

Re: Formatting a USB HDD failed multiple times.

ShayneS — Wed, 20 Nov 2019 17:58:50 GMT

Hi @Savage0328

Have you tried to format following this article? How do I format a USB device for local storage using my Arlo Pro base station?

Re: Formatting a USB HDD failed multiple times.

michaelkenward — Wed, 20 Nov 2019 18:45:01 GMT

Re: Formatting a USB HDD failed multiple times.

ShayneS — Wed, 20 Nov 2019 19:51:05 GMT

Thanks @michaelkenward