topic Re: Sound Alerts. in Arlo Pro

Receiving 30 alerts a day for audio detection but it's silent; no noise recorded

Kenthomp — Mon, 11 Nov 2019 17:00:50 GMT

Here lately I have been having up to 30 alerts a day for audio detected. I listen and it's silent not a single noise recorded. It's only on 1 camera not the whole system. I have even turned the mic and speaker off on this unit and it still is doing it. Has anyone else had this issue and if so have you found a way to correct it. Thanks in advance.

Re: Sound Alerts.

TomMac — Sun, 10 Nov 2019 14:08:18 GMT

Reset camera by pulling battery and replacing...test

Toggle on/off the settings a few times using the web access...

If NG, use remove device and then bring back as new to rebuild base settings for that camera... test

If still NG, it just may be that one camera has a defect, and contact Arlo support for possible warranty.