topic Cannot turn off or edit audio detection when subscribed to Arlo Smart Plan. How to change? in Arlo Pro

Cannot turn off or edit audio detection when subscribed to Arlo Smart Plan. How to change?

Fireman877 — Thu, 07 Nov 2019 21:40:49 GMT

When I am subscribed to an Arlo smart plan it won’t let me turn off or edit my audio detection settings so I get audio notifications all day. How can I change this?

Re: Smart audio setting

jguerdat — Thu, 07 Nov 2019 12:55:26 GMT

Are you changing the audio detection in your modes and rules? That where you would disable audio detection.

Re: Smart audio setting

Fireman877 — Thu, 07 Nov 2019 12:57:33 GMT

It won’t let me. It says I have to have atleast one smart notification turned on. So one of the audios is required to be on

Re: Smart audio setting

Mdterps — Thu, 07 Nov 2019 13:54:03 GMT

I was receiving this same error message from the iOS app and could not disable the audio alerts. I had to turn the smart audio notifications off using the web client.