topic Re: another forced system update in Arlo Pro

Another forced system update

Zoey12 — Thu, 31 Oct 2019 18:55:46 GMT

Got a notification today of another forced system update, resulting in the company blocking live camera function intentionally jeopardizing safety and security of invalid, elderly person. The update links don't work, I've tried re starting app, restarting base station. How do I get back to live camera function I thought I had purchased with the product?

Re: another forced system update

BenMere — Wed, 30 Oct 2019 12:00:00 GMT

Its the same firmware thats already installed. I tried restarting the base station and clicking the link to download firmware but nothing happens.

Re: another forced system update

BenMere — Wed, 30 Oct 2019 16:32:37 GMT

I tried restarting the base station but it still did not let me update the firmware, so I turn off the base station for a few minutes and then turned it back on. When i opened the app after all the green light were on the base station 3 of the 4 cameras had updated the firmware automatically and I clicked on the link for the 4th camera and now they are all up to date.